What is Cheerio AI?
Cheerio AI is a conversational automation and customer engagement platform that helps businesses communicate, automate, and convert across messaging channels like WhatsApp, RCS, Email, and social inboxes — all from one unified system.
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What does Cheerio AI offer?
Cheerio AI offers messaging campaigns, AI assistants, workflow automation, chat management, customer data management, analytics, and native integrations — enabling businesses to manage the entire customer journey in one place.
What are automation tasks?
Automation tasks are actions Cheerio performs automatically based on triggers like messages, data updates, or user behavior. These include sending replies, assigning conversations, capturing data, updating CRM fields, triggering workflows, and launching follow-ups without manual effort.
What is Cheerio’s refund policy?
Refunds depend on the plan, usage, and billing model. Since Cheerio includes usage-based components (such as messaging and AI), refunds are evaluated on a case-by-case basis. We recommend contacting your account manager or support team for specific refund-related queries.
How does Cheerio handle customer data?
Customer data is securely stored and managed within Cheerio. The platform follows industry-standard security practices and ensures data is used only to enable messaging, automation, and analytics as configured by the business.
Do I need technical knowledge to use Cheerio?
No. Cheerio is built for non-technical teams. Most features, including campaigns, workflows, and AI assistants, can be set up using simple UI-based tools without coding.
Can Cheerio work with my existing tools?
Yes. Cheerio integrates with popular CRMs, ecommerce platforms, ad platforms, and internal systems using native integrations and webhooks.
Is Cheerio suitable for small businesses as well as enterprises?
Yes. Cheerio is designed to scale with your business — from early-stage startups to large enterprises handling millions of conversations.
How do I get started with Cheerio?
You can sign up directly from the website or request a demo. Our team helps you set up channels, workflows, and AI assistants based on your business needs.
