MESSENGER CHANNEL
Send and receive messages directly on Cheerio AI with messenger inbox
Send personalized replies and links to turn conversations into conversions...
Train & deploy your custom AI Assistant with 300+ Popular conversational AI Models in no time
Trigger custom comment responses for your followers to keep engagement coming...
Maximize your ROAS with optimized post-click experiences for your prospective customers
Let’s discuss how Cheerio AI can help your business grow
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What is “Automate Conversion with Messenger” in Cheerio AI?
It’s a smart automation system that lets you engage with every incoming Messenger message instantly using AI Assistants, pre-built workflows, or keyword-based replies. You can turn every chat, comment, or ad click into a qualified lead or sale automatically.
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How does the integrated Messenger Inbox work?
The Integrated Inbox brings all Messenger conversations into one unified dashboard — alongside WhatsApp, Instagram, and RCS.
You can:
View and reply to messages from one place
Assign conversations to agents or bots
Trigger automation flows based on message content
Track open, response, and resolution metrics
Can I automate replies to incoming Messenger messages?
Yes! You can set up automated replies using:
Workflow Builder: Create message flows that trigger based on keywords, customer intent, or ad source.
Keyword Triggers: Define responses for specific keywords or phrases (e.g., “pricing”, “book demo”).
AI Assistants: Train and deploy a custom assistant that understands context and responds intelligently.
Can I capture leads from comments?
Yes. Cheerio detects keywords or emojis in comments (e.g., “I want this!” or “❤️”) and sends an instant DM, starting a workflow that can convert them into leads or redirect them to WhatsApp.
What are Click-to-Messenger Ads and how do they connect with automation?
Click-to-Messenger Ads (CTMA) are Meta Ads designed to start a Messenger conversation when someone clicks your ad.
With Cheerio AI, you can:
Link each ad directly to a Messenger workflow or AI assistant
Auto-capture user details when they respond
Qualify and nurture leads through automated follow-up messages
Track ad-to-chat conversions inside Meta Analytics → Global Dashboard
Can AI Assistants reply on Messenger?
Yes. AI Assistants trained on your product data can respond contextually to Messenger DMs, suggesting products, answering queries, and capturing leads
