Manage WhatsApp, Instagram DMs, Messenger, and more from a single shared inbox
Customer messages come from everywhere. Cheerio brings them into one place. Every WhatsApp, Instagram DM, and Messenger conversation lands in a single inbox
AI that assists agents in real time by suggesting replies, answers FAQs, captures context, and hands over smoothly when human judgment is needed.
Conversations are auto-assigned based on rules, availability, or priority. Route sales queries to sales teams. Support issues to support. Right message. Right person. Instantly.
Monitor response times, open conversations, and resolution rates. Identify bottlenecks. Improve SLAs. Scale without losing quality.
Manage chats faster, respond smarter, and never miss a message again.
Talk to Sales
Which channels does the Cheerio inbox support?
WhatsApp, Instagram DMs, Messenger.
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Can multiple agents work in the same inbox?
Yes. It’s built for shared team collaboration.
Can AI and humans work together in one chat?
Yes. AI assists first and hands over seamlessly.
Is chat assignment automatic?
Yes. You can configure rules for routing and assignment.
